0843 538 9361

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You can contact Npower customer services in seconds by calling 0843 538 9361.

Customer service advisors handle enquiries related to electricity and gas bills & accounts over the phone.

If you’ve a complaint about your energy service for Npower’s customer care to handle via email, write to: complaints@npower.com

The Smart way to see your energy

Smart energy display

“Smart technology will change the way customers interact with energy. They’ll be able to see what their energy usage means in pounds and pence and get bills that reflect what they’ve actually used. We’ll also be able to work with our customers to develop the right products and services for them.”

Paul Coffey, Chief Executive Officer

Npower are a major British utility company providing gas and electricity to millions of UK households and businesses. The company has ably offered a huge number of households the energy products vital to modern living, with great customer service and support to manage customers’ billing needs and individual accounts issues so commonly proving problematic with other energy providers.

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